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Inside a Crisis: A Former Major Crime Detective Explains Why Organisations Get It Wrong
When Steve Keogh arrived at the scene of the 7 July 2005 London bombings, he confronted conditions no planning document could have prepared him for: smoke-filled tunnels, injured passengers, and limited information about whether more attacks were imminent. As one of the first detectives on-site, he had to make immediate decisions while absorbing conflicting reports […]
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