www.upworthy.com
A Utah waitress filmed how boomers and Gen Z left their tables. The debate never ended.
In March 2020, an 18-year-old waitress in Utah named Kaitlyn Brande pointed her phone at two tables in her section and said exactly what she was thinking. The video was 20 seconds long. It hit 9.3 million views, got her reprimanded by her employer, and launched a generational argument that apparently has no expiration date.
The setup is simple. Brande pans to the first table, still scattered with plates, napkins, and leftover food. “This is a table of five boomers that I took some plates out of the way of already,” she says. Then she swings the camera to the table next to it, where every plate has been stacked neatly at one end, cups grouped together, trash consolidated. “This is a table of six Gen Zs. They did that. Just saying.”
Her caption did the rest: “‘They get paid to do that’ VS ‘We know restaurant life is hard, here, let us help you out.'”
Brande eventually deleted the video at 9.3 million views because, as she explained in the comments, corporate got mad. She quit shortly after and got a new job. The video lived on anyway, resurfacing every year or two and reliably restarting the same argument.
The comments split in every direction. Some people praised the Gen Z table for the gesture. Others pushed back on the framing entirely, pointing out that stacking plates isn’t automatically helpful and can actually make a server’s job harder depending on how it’s done. “Half of your server squad would prefer the plates not stacked,” wrote one commenter who works in the industry. “You all need a handbook to get it together.”
A more measured version of that argument: “I was taught by the main dishwashers to always be cautious about how you stack, and leave it if you don’t know how. There is a difference between cleaning up your area and just leaving it.”
A stack of dirty dishes. Photo credit: Canva
Others bypassed the plate-stacking question entirely and went straight to the generational read. “It doesn’t matter even if they do get paid for it,” one commenter wrote. “It helps the staff out, especially if it’s hella busy and they don’t get as much money as you think.” A self-identified Gen Xer chimed in: “I have been cleaning up tables for waitstaff for decades. Not only is it helpful, it’s also the right thing to do.”
Research on how the two generations actually experience restaurants backs up the idea that something real is going on beyond just table manners. A qualitative study on Gen Z dining behavior found that younger customers are more attuned to the behind-the-scenes reality of service work, more likely to engage with restaurants through a lens of efficiency and mutual respect, and more likely to treat servers as people doing a hard job rather than as part of the restaurant’s background.
What keeps this video resurfacing every year or two isn’t really about plates. It’s about what those plates represent: who sees service workers as people doing a hard job under pressure, and who doesn’t register them much at all. That’s a question without a clean generational answer, which is probably exactly why nobody can stop arguing about it.
You can follow Kate (@katebrande) on TikTok for entertainment-related content.
The post A Utah waitress filmed how boomers and Gen Z left their tables. The debate never ended. appeared first on Upworthy.