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The Calls for Help Coming From Above the Poverty Line
Some of the countrys savviest economic trend predictors spend all day answering call-center phones.Operators at 211 emergency helplines raised alarm bells about ababy formula shortageahead of the headlines about empty shelves. And they knew that families were defaulting on their mortgages before thesubprime collapse in 2008.Now‚ even as the economylooks healthy by many measures‚ 211 workers say they are hearing something concerning...