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Apple is already implementing a generative AI feature before the iOS 18 announcement. While it was previously reported that the company was planning to use Artificial Intelligence in the AppleCare department‚ it seems this change is already rolling out. According to MacRumors‚ Apple has released a ChatGPT-like tool called Ask for its AppleCare Support advisors. This feature helps employees to offer faster technical support. The publication says this tool can "automatically generate responses to technical questions they receive from customers." Ask analyzes Apple's internal support database and finds the best answer for that query. For example‚ suppose an advisor wants to know how a customer can update their device to the latest software update. In that case‚ this tool will offer an answer quickly instead of making the advisor search through several support pages. Afterward‚ the advisor must rate the answer as "helpful" or "unhelpful." MacRumors also says Ask will give advisors "factual‚ traceable‚ and useful" information. That said‚ this secret AI tool is only available for a few advisors‚ as Apple plans to roll it out to more employees in the near future. With that‚ Apple can speed up AppleCare queries with a smart usage of generative AI. Interestingly‚ this is only a small fraction of AI tools expected to be part of Apple's effort into this technology. Upcoming iOS 18 and iPhone 16 releases are expected to be packed with AI features. Apple AI could take over iOS 18 Image source: José Adorno for BGR Bloomberg‘s Mark Gurman‚ analyst Jeff Pu‚ and The Information believe generative AI will be a massive part of iOS 18 and the iPhone 16. These are some use cases for Apple’s AI: Auto-summarizing and auto-complete features for core apps and productivity software (Pages‚ Keynote). This was also rumored by leaker yeux1122‚ which says code on iOS 18 suggests this function. Better playlist creation in Apple Music Siri (a big overall overhaul with a focus on AI) Code completion in a new version of Xcode for developers AppleCare tools to assist employees in helping customers with troubleshooting During Apple’s first earnings call of the year‚ the company’s CEO‚ Tim Cook‚ did not mention iOS 18 by name. But he did address AI twice‚ teasing the upcoming announcements. He did it once during his remarks‚ right after reminding those on the call about the Vision Pro launch. Cook said Apple will spend a “tremendous amount of time and effort” on AI‚ with details coming later this year. Moments like these [the Vision Pro launch] are what we live for at Apple. They’re why we do what we do. They’re why we’re so unflinchingly dedicated to groundbreaking innovation and why we’re so focused on pushing technology to its limits as we work to enrich the lives of our users.  As we look ahead‚ we will continue to invest in these and other technologies that will shape the future. That includes artificial intelligence‚ where we continue to spend a tremendous amount of time and effort‚ and we’re excited to share the details of our ongoing work in that space later this year. Don't Miss: iOS 18: Release date‚ AI‚ supported iPhones‚ and everything we know The post Apple built a secret AI tool called ‘Ask’ – here’s what we know so far appeared first on BGR. Today's Top Deals This $16 clip-on lens kit fits the iPhone or any Android phone‚ and it’s awesome Amazon deal offers a 7-inch Android tablet for under $43 Save 61% on a 6-port USB rapid charger on Amazon Save 75% on a Canon black and white multifunction laser printer on Amazon

A well-made prank spread panic on social media on Thursday evening‚ as people kept sharing an official-looking email from Gmail telling users that "Google is sunsetting Gmail." The "email" made waves on social‚ going viral‚ which is not a surprise. A company killing what is easily its biggest service out of the blue would be a good reason to panic.  Google straightened everything with a simple "Gmail is here to stay" message on the official Gmail handle on Twitter/X. That should be enough to reassure any Gmail user that everything is fine with their favorite email provider. That it won't go away now or ever. But such official messaging rarely goes viral.  That's why I'll tell you something that should be obvious if you're a savvy enough internet and Google user. The only way Gmail is going down is if Google dies along with it.  Continue reading... The post The only way Gmail is going down is if Google dies with it appeared first on BGR. Today's Top Deals This $16 clip-on lens kit fits the iPhone or any Android phone‚ and it’s awesome Amazon deal offers a 7-inch Android tablet for under $43 Save 61% on a 6-port USB rapid charger on Amazon Save 75% on a Canon black and white multifunction laser printer on Amazon

Before President Joe Biden's dog‚ Commander‚ was removed from 1600 Pennsylvania Ave. amid revelations of several biting incidents‚ he left his mark - literally - on more people than previously made public‚ newly released records show. And the Bidens' failure to swiftly nip...

The Tomahawk missile has become an iconic part of the U.S. military inventory‚ but due to conflicts overseas and production issues at home‚ America is in danger of running out of the venerable missile. The Tomahawk first entered service in 1983 as the first long-range...

Former President Donald Trump urged a Florida judge to dismiss the criminal case charging him with illegally retaining classified documents‚ claiming in part that presidential immunity protects him from prosecution. In one motion attacking the case brought by special counsel...

Senate Majority Leader Chuck Schumer is in Ukraine to try to reassure President Volodymyr Zelenskyy and other officials that Congress will deliver another round of U.S. aid‚ even as a package that would provide $60 billion is stalled in the U.S. House. Schumer's surprise...

Pharmaceutical companies last year launched new U.S. drugs at prices 35% higher than in 2022‚ reflecting in part the industry's embrace of expensive therapies for rare diseases like muscular dystrophy‚ a Reuters analysis found. The median annual list price for a new drug was...

Russian drone and missile attacks on Ukrainian regions in the south and east killed four people overnight and damaged residential and commercial buildings‚ officials said on Friday. Ukrainian air defenses shot down 23 out of 31 Russian-launched drones over five regions‚ the...